We normally tip the service crew when we are in restaurants. Are we supposed to do the same for food delivery drivers? Uber Eats is one of the most popular food delivery services. Do you tip Uber Eats?
You do not have to tip Uber Eats. Tipping them is not mandatory. However, tipping Uber Eats drivers is encouraged to express gratitude for their efforts. The amount can also be an indication of the quality of the customer service rendered.
A standard 10 to 15% tip indicates that you are satisfied with the service. A high tip (over 15%) indicates that the service exceeds your expectation. A small tip or no tip could indicate that you were dissatisfied.
You may tip your delivery driver using the Uber Eats app, but you also have the option to tip them in cash. Whichever way you choose, the entire amount you tip goes to your delivery driver.
Read on to learn more about tipping Uber Eats delivery drivers, including the considerable amount of tip that should be given.
Do You Tip Uber Eats?
Should you tip Uber Eats? While it is not mandatory to tip Uber Eats delivery drivers, you are encouraged to do so. It’s a way of expressing your gratitude for their efforts. The amount can also indicate the quality of the customer service rendered.
For example, a standard tip can signify that you are satisfied with the service, a high tip indicates that the service exceeds your expectation, and a small tip signals bad quality.
How Much You Should Tip Uber Eats Delivery Drivers?
Do you have to tip Uber Eats? You do not have to tip Uber Eats. While tipping may not be required by law, you are nonetheless encouraged to do so. It is a way of showing your gratitude for the Uber Eats delivery drivers.
The tip amount can also indicate the quality of the customer service they render. For instance, a standard tip can signify that you are satisfied with the service, a high tip indicates that the service exceeds your expectation, and a small tip signals bad quality.
But how much should you tip them?
We are in this era where online food ordering and delivery are the trends. However, some customers feel that they are paying twice the meal’s cost because of the delivery and service fees. Sadly, this sometimes results in delivery drivers having to deal without a tip.
A study conducted by U.S. Foods indicates that 95% of food delivery app customers still tip regularly. However, 66% of them base their tip on the cost of delivery and service.
Whereas in a study of food delivery drivers, findings indicate that more than half of them receive only a small tip or no tip at all.
Television personality and etiquette expert Diane Gottsman once said that while the food and delivery charges may be expensive, the delivery drivers should not be blamed for this. Therefore, they should not be punished for this by not tipping them.
So, how much should you tip them?
There is no required amount for tipping. However, both delivery drivers and customers typically agree to a fair tip of US$4 on average. It still all depends on the total amount of food ordered.
Do you tip with Uber Eats? If yes, then continue doing so. According to Gottsman, the acceptable tip amount is about 20% of the total meal cost, or approximately US$5.
Other factors to consider when tipping include tipping in cash, considering the circumstances, doing your research, and tipping for future service:
1. Taking into Consideration the Circumstances
If you know how to drive, you know how tiring it can be, and this is one of the things you should consider when tipping. How long was the trip? How far was the parking lot?
Did the delivery driver have to take the stairs to deliver your food? Did he deliver it on time despite the bad weather or heavy traffic?
These are only some of the things you might want to take into consideration when tipping.
2. Do Your Research
There are delivery services that do not encourage customers to tip their drivers. Perhaps, they have a valid reason for that. You can confirm this through their websites, which can help you decide whether or not you should tip them.
Again, do you tip Uber Eats? Giving tips to Uber Eats delivery drivers is not required but a good way to express your gratitude for their service. Giving them high tips would indicate that you’re satisfied with their service.
3. Tipping in Cash
Though not confirmed, rumors indicate that food delivery apps use tip money to help pay their wages.
For instance, if a driver, who should be paid US$6 by the app, receives a tip from you amounting to US$3, the app will only pay him US$3 instead of the full amount of US$6. With this kind of setup, it seems that there is no tip given at all.
Again, this is merely a rumor. But if you are uncomfortable tipping using the app, you can always tip in cash. That way, you are aware that the entire amount goes to the delivery driver — and he also gets his wage in full.
Do you tip Uber Eats drivers? Should you tip Uber Eats drivers? According to the Uber Eats site, tips are not expected, but if you wish to do so, you can use the app or tip using cash upon your order’s arrival.
4. Tipping for Future Service
In most cases, this is why customers tip fairly and regularly. As the Golden Rule says, do unto others what you want others to do unto you. If you want to be treated well, treat others well too.
If you intend to be a regular customer of Uber Eats, you must practice giving tips fairly and regularly.
How Do You Tip on Uber Eats?
So, how do you tip Uber Eats? There are two ways to tip on Uber Eats. One is tipping using the Uber Eats app, and the other is tipping in cash.
Let’s discuss them in detail:
Tipping Using the Uber Eats App
Like other online food ordering and delivery platforms, Uber Eats allows you to tip using its app. You have the option to choose the amount to the tip, which you may do before or after placing your order.
You even have the option to edit the amount within an hour from the time your order is delivered.
Using the app, Uber Eats provides three options for tipping. These include the following:
- Before Placing Your Order
- After Your Order is Delivered
- In Your Order History
1. Before Placing Your Order
Some customers prefer to tip before placing their orders to make sure they don’t forget. To do so, you have to follow the prompts after choosing items to order. Once you reach the “Review & Pay” screen, find “Add a tip,” where you can choose and tap the specific amount you intend to tip.
In case your desired tip amount is not indicated, tap “Other” to input a custom amount. If you feel like editing your tip, you may do so within an hour from when your order is delivered.
2. After Your Order Is Delivered
Sometimes, even if customers prefer Option 1, they still forget to do so. In which case, they can always choose Option 2.
Once you receive your order, the app notifies you to rate your latest Uber Eats experience. It also reminds you to add a tip.
After adding a tip, an updated receipt will be e-mailed to you, including the new tip amount. Unlike Option 1, you cannot edit the tip amount anymore once you have added it.
3. In Your Order History
Under Option 3, you can still add a tip within 90 days from the time you received your order.
To do so, tap the Orders icon located in the bottom menu bar. Find the specific order that you plan to add a tip, too. Then, tap “Add tip,” which is beside the tip amount. Please take note, too, that you can’t edit your tip once you have already added it.
Before the advent of online food ordering and delivery and cashless transactions, the common practice was to hand over the delivery man’s cash tip upon receipt of our orders.
Apparently, even tipping has evolved through the years due to technology. However, we are still allowed to tip in cash even in this day and age.
On the Uber Eats website, it is clearly stated how tipping in cash is also acceptable. If this is how you want to tip your Uber Eats delivery driver, then feel free to do so.
Please give them your cash tip when they arrive at your doorstep with your orders. Anyway, Uber Eats states that whichever way you want to tip, the delivery drivers will always get 100% of it.
How to Earn More Uber Eats Tips and High Ratings as a Delivery Driver
If you are a delivery driver, or you plan to be one, here are some pieces of advice on how to earn more tips and higher ratings:
1. Put Yourself in Your Customer’s Shoes
Put yourself in your customer’s shoes. If your customer orders pizza, include condiments that go well with it, such as sachets of hot sauce, chili flakes, and ground black pepper, among others. You might want to include sachets of mustard and ketchup for your customer’s burgers;
2. Double-check Orders
Before leaving the restaurant or food establishment, make sure that you double-check the orders. Ensure that everything is complete, from the order itself down to the condiments, napkins, and utensils;
3. Text Your Customer
Although the app may notify the customer that you are on your way to deliver the orders, texting the customer gives a more personal touch. That way, there is a bigger possibility that the customer will be mindful of your arrival, and you will not have to wait for several minutes anymore.
This will allow you to complete your delivery faster, accept more order assignments, and earn more tips.
4. Greet Customer Upon Arrival
When you arrive at the location, greet your customer, smile, and be polite;
5. Accept Orders When the Weather Is Not Good If You Can
If you can, accept order assignments when the weather is not so good or sporting events on TV. These are the times when people usually stay at home but are not in the mood to cook. During times like this, customers consider this a huge favor and will not hesitate to give decent tips; and
You might want to accept big orders or those amounting to US$100 or above. In most cases, bigger orders translate to bigger tips.
Conclusion – Should You Tip Uber Eats? Do You Tip Them?
You don’t have to tip Uber Eats. While you’re not required to tip, you are nonetheless encouraged to do so. The tip amount is an indication of the quality of the customer service they render.
For instance, a standard tip can signify your satisfaction with the service. A high tip is a sign that the service exceeds your expectation. At the same time, a small tip — or no tip at all — indicates bad quality.
Tipping is a way of showing your gratitude for our Uber Eats delivery drivers. Most of the time, they go the extra mile to be able to deliver your food.
Some have to park far from the restaurant or your place but do not mind walking several meters while carrying your order. Some even have to take several flights of stairs while also making sure not to drop your food.
Yes, we all know that it is all part of their job but have you fully realized the ultimate convenience they bring to our lives?
Also, online ordering and delivery have become a trend now, and if you intend to use Uber Eats often, you might want to build your own reputation as their regular customer.
Uber Eats does not only allow customers to rate their delivery drivers, but they also allow their drivers to rate their customers. If you have a bad rating, do not be surprised if no drivers are accepting your orders.
Of course, this is also a two-way thing. If delivery drivers want to earn more tips, then they have to do their part as well. They have to make sure that the orders are always complete and meet the expectations of their customers.